The SourcePro Consultants Blog — Legal Operations & Workflow Design
Practical guidance on law firm workflow design — the operational architecture that determines whether a firm's CRM, case management system, and automation actually work the way they were bought to work.
Written by Teila Garraway, legal operations consultant with 15+ years in the field.
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Every post on this blog falls into one of five categories — pick the one that matches where your firm is right now.
Latest Posts
2 posts
Why It's Actually Happening4 min readWhy 79% of Law Firms Have AI But Can't Use It
A stalled case doesn't announce itself. It just sits — a document summary sitting unread in someone's inbox, a flagged discrepancy nobody f…
Signs Something's Wrong5 min readWhat Does a Legal Operations Manager Actually Do? My Answer After 15 Years Inside Law Firms
Most people in this field came up through one lane — legal, or tech, never both at once. I didn't. And that's the reason I can see what mos…
Written By Someone Who's Done the Work
Teila Garraway spent 15+ years as a paralegal and legal operations practitioner before founding SourcePro Consultants. Every post on this blog comes from direct experience diagnosing and fixing the same operational breakdowns — not theory.
About TeilaReady to See Where Your Firm's Systems Actually Break?
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